HOW TO WHITELIST IV MASTERY
Access to all features of IV Mastery platform and to receive all the emails from IV Mastery.
Users and facilities have to whitelist some email addresses and some website addresses.
In order to simplify this process we have made instructions available for you on this page
Open the document below for what needs to be whitelisted when you are using a private company server with advanced security.
Watch the video below to learn how to whitelist an email in your Gmail account.
(if you don’t have a Gmail account we recommend to create one just for IV Mastery)
WATCH THE VIDEO BELOW FOR INSTRUCTIONS ON HOW TO RETRIEVE YOUR USERNAME AND PASSWORD
Sometime because of security feature on your server or on your email account, your login information might go to the wrong folder or into your SPAM folder.
This video will show you how to retrieve your login information.
WATCH THE VIDEO BELOW FOR INSTRUCTIONS ON HOW TO TEST YOUR ZOOM AUDIO AND VIDEO BEFORE A MEETING
To avoid confusion and delays during a zoom call we recommend to watch the following tutorial on how to test your zoom audio and video connection before your call.